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2019-05-21: Some projects are experiencing temporarily delayed stats. No visitor data has been lost and you still have access to your stats. There is just a delay with processing the data and adding it to your stats. We're working hard to get this fixed asap.

Priority Support

Priority support is available via Live Chat for all members on the Premium plan. Please log in and use the Live Chat icon in the bottom right corner of the screen to chat with our support team.

Email Support

If you are reporting a problem, please try to explain it in as much detail as possible. Please include the steps you are taking that cause the problem, what pages you are visiting and what stats you are looking at so we can investigate fully.

Please note that email support is slower than priority support and response time depends on the volume of support requests we are receiving.

Postal Address

Guinness Enterprise Centre
Taylor's Lane
Dublin 8

VAT Number: IE 9582511F