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Support Resources

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User Manual

A user manual has been created to give an quick explanation of how to get started, some feature and commonly used terms.

This manual can be found in the Support sub-menu above, under 'manual', or by clicking here.

Knowledge Base & Forums

Answers to a lot of questions we receive have been answered before. Access the knowledge base through the search box at the top of this page, or browse using the links in the side bar.

The user forums are also a valuable source of information as well as a place to voice your opinions and to discuss StatCounter.

Need Further Assistance?

Can't find an answer to your question in the knowledge base?

  • If you are already a StatCounter member, please submit a support ticket. (you will need to login, but we will be able to deal with your issue more efficiently, and link the ticket directly to your account.)

  • If you don't yet have a StatCounter account, or if cannot access your account, you may send an email support request using the web form.